Declaration-Taking Service - Service Terms and Conditions

Courtpals LLC

Languages and Pricing:

  • Our declaration-taking services are available in over 80 languages.

  • Certain rare or in-demand languages may incur additional fees. Please consult our Sales Department for a specific quote before purchasing.

Non-Refundable and Credit Policy:

  • All declaration purchases are non-refundable.

  • If you wish to cancel within the first 48 hours after purchase, the amount paid can be credited towards a future declaration.

  • Cancellations requested after 48 hours but within 10 days may qualify for a partial credit.

  • Cancellations made after 10 days from purchase are not eligible for any form of credit or refund.

    Revisions and Modifications:

  • Once the final declaration is delivered, you have 7 business days to request any changes or edits at no additional cost.

  • After the 7-business-day period, any further revisions will be billed at an hourly rate, based on the complexity of the requested changes.

    Pricing and Changes:

  • The initial price for the declaration includes unlimited drafting hours of the Declarations Team with your client until its completion. It does not depend on the actual number of hours we invest.

  • Prices are subject to change at any time during the year. In the event of a price adjustment, we will provide our clients with advance notice.

    Delivery Times and Client Responsibility:

  • Delivery times depend heavily on the availability and cooperation of your declarants. If your declarants are not readily available for interviews, data collection, or calls, delays are likely.

  • It is the attorney’s responsibility to ensure that the declarant is informed of the need to be available for our calls and data requests.

  • For expedited (rush) cases, we cannot deliver completed declarations in fewer than 28 days under any circumstances.

  • For declarations that require translation, the turnaround time may exceed the standard 45 calendar-day period. Delays may occur due to the complexity of the translation or the availability of specialized translators.


    Service Scope and Limitations    :

  • Under no circumstances will early drafts be sent before the estimated final delivery date. Please refrain from requesting early drafts or considering declarations that need to be received before 45 days for normal purchases and before 28 days for expedite cases. The Declaration-Taking Team at Courtpals will not send any early drafts before the agreed final delivery date, neither for court preparation nor for any other purpose.

  • The Declaration-Taking Team at Courtpals does NOT function as an in-house declaration writer for any law firm, therefore, the Declaration-Taking Team will not provide drafts upon request as an employee would. If a firm requires such flexibility, they may opt to use our Employer of Record service instead.

    Data Confidentiality and Privacy:

  • All All client data related to a declaration is permanently deleted once the final version is delivered, for confidentiality and data protection purposes.

  • Only minimal, non-identifying internal records may be retained for operational and regulatory compliance.

  • No data will ever be shared with third parties unless required by a court order.

    Right to Refuse Service:

  • Courtpals reserves the right to deny services to any law firm or individual attorney for any reason we deem necessary to protect our company’s and employee’s interests and integrity.

    Nature of Services and Disclaimer:

  • All declarations are prepared by professionals skilled in declaration drafting, with a final review by an immigration attorney to ensure compliance, accuracy, and suitability.

  • Courtpals is not a law firm and does not represent clients in any legal capacity. We do not interfere with any attorney-client relationships.

  • Our role is limited to assisting in the preparation of declarations and related support services. The ultimate legal responsibility and strategy remain with the hiring attorney and their clients.

By purchasing our declaration-taking services, you agree to comply with these Terms and Conditions and acknowledge that you have read, understood, and accepted them in their entirety.